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Research
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Recent Publications Developing Leaders — "Converting training and development to business results, like any vital process, should be analyzed, managed, improved and made more efficient and effective." This article outline the six key steps to success. [More] Making Results Visible — Learning is not about classes, smile sheets, and a good show: it is all about changing behavior and producing tangible results on the job. More and more companies are asking their learning organizations to demonstrate results. Case studies from three leading companies illustrate how. [More] The Course is Not the Finish Line — In this article in Training and Development, Cal Wick explains why the course is not the finish line. Training and development don't pay dividends until they are transferred and applied to the work of the organization. Find out how to improve transfer and application and, hence, the return on training programs. [More] Getting ROI — More and more, management is asking for what Jack Phillips has called Level 5 measurement - ROI evidence of the effectiveness of their programs. Following through on goals and action plans is necessary to ensure the behavioral change (Level 3) and business results (Level 4)) that are needed to produce the much-desired Level 5 (ROI). [More] Other Recent Publications from Fort Hill: “Ensuring Transfer of Learning and Accountability for Action in Executive Development.” Andy Jefferson and Cal Wick. In: The Future of Executive Development. J. Bolt (ed). New York: Executive Development Associates, 2005. “Agilent Technologies” Teresa Roche and Cal Wick. In: Best Practices in Leading the Global Workforce. Burlington, MA: Linkage. 2005. “Hewlett-Packard” Susan Burnett and Cal Wick. In: Best Practices in Leadership Development. San Francisco: Pfeiffer. 2005. “Developing Leaders: Practice Six Basic Disciplines.” “Six Ways to Shorten the Learning-Doing Gap.” Cal Wick and Kathy Granger. Electric Perspectives, November-December 2004. “The DNA of Learning: Achieving Competitive Advantage and Return on Investment.” Richard Flanagan and Michael Papay. Bio Business. Winter 2004 “Just in Time Guidance” Cal Wick and Roy Pollock. In: Leading Organizational Change. Marshall Goldsmith (ed). San Francisco: Jossey Bass. 2004. Reprints of selected articles are available upon request. Write info@forthillcompany.com |
"Before we get to measuring ROI, we need to maximize Level 3 and 4 results. The missing link is follow-through, to ensure the transfer and application of learning to the job." "Getting ROI from Follow-Through: The Missing Link." ASTD Links, In Practice, June 2004.
"If there is no transfer, there will be no business result, no matter how much was 'learned.'" "Making Results Visible," Training and Development June 2004 |
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